The Receive Account Payments screen allows you to process payments for account sales, which may originate from individual customers or a master entity trading as a company. Follow these steps to successfully receive and allocate payments:


To receive a payment


  • Select Entity Type - Choose whether the payment is for an Individual Customer or a TradeAs Entity.
  • Search for Customer/Entity
    • Type all or part of the customer/entity name. The system will locate the correct entity.
    • If there are multiple matching records, a search grid will appear for you to select the correct one.
    • To view all possible matches, enter a `?`.
  • Enter Total Payment - Input the total payment amount being received.
  • Enter Discounts (Optional) - Optionally, enter any discounts applied after the sale. These could include charges applied by the trading company or other adjustments.
  • Select Payment Method - Choose the payment method from the drop-down box.
  • Enter Reference (Optional) - Optionally, enter a reference number. This will be stamped on the payment for future reference.
  • Load Transactions - Click <<Load Transactions>>. All qualifying transactions will be displayed in the grid.
  • Allocate Payments
    • Enter the payment amounts for each transaction in the "Allocate" column.
    • Ensure the "Allocation Balance" field turns green, indicating that the allocations balance the total payment amount.
  • Save Allocations - Once the allocations are balanced, the <<Save>> button will appear. Click "Save" to apply the allocated payments.
  • Payment Summary (Optional) - The system will ask if you want a payment summary. You can choose to view or print this summary for your records.


Additional Tips

- Ensure Accuracy: Double-check all entries before saving to ensure accuracy.

- Use Reference Numbers: Utilise the reference field for better tracking and future reference.

- Discounts and Adjustments: Properly account for any post-sale discounts or charges to maintain accurate records.